Live chat with AI agents
Automate the first reply. Keep the human touch.
Add one line of code to your website. An AI agent, on the model you choose, answers your visitors in seconds and hands the conversation to your team when it can't help.
Free plan forever · 14-day trial on paid plans · No credit card
- 2-minute
setup - Your AI,
your key - Human
handoff - Real-time
team inbox
How it works
From setup to live conversations in four steps.
Nothing to host, nothing to migrate. Paste the widget, connect your AI and your team takes it from there.
Paste one script tag.
Copy the snippet from your dashboard into your site's HTML. The widget loads in its own isolated layer, so your CSS can't break it and it can't break your CSS.
index.html<script src="https://app.nextalk.online/widget.js" data-token="YOUR_WIDGET_TOKEN"></script><scriptsrc="https:// app.nextalk.online/ widget.js"data-token= "YOUR_WIDGET_TOKEN"></script> Visitors write, you see it live.
Messages reach your inbox in real time, with typing indicators, the page the visitor is on and where they came from.
S10:24Sarah Miller
acme.com · /pricing · came from google.com
Your AI answers first.
Connect Claude, GPT, Gemini, Llama or Qwen with your own API key and give it a system prompt. Choose which widgets it covers and when: nights, weekends, holidays, or all the time.
ModelClaudeGPTGeminiLlamaQwenCoversNightsWeekendsHolidaysAll the timeYour team takes over.
When the AI can't help, it passes the conversation to your human queue with the full history, so nobody asks the customer to repeat themselves.
I'll bring in someone from the team for that.
Handed off to Marta · full history kept
Events like new chat, new message and conversation closed can go to Slack, Discord, Zapier or any URL through signed webhooks.
AI providers
Bring your own AI.
Pick the model per widget and use your own API key. Your provider bills the tokens directly at their price. We charge a flat monthly plan, never per resolution.
One platform · Five model families · Your key, your rate
Everything the inbox needs, nothing you pay extra for.
AI agents per widget
Different model, prompt and schedule on each widget.
Human handoff
Full history moves to your queue when the AI steps back.
Multiple widgets
One account, a widget per site or brand, each with its own look.
Canned responses
Type /shortcut to drop in a saved reply.
Reports
Volume by hour, response times, satisfaction ratings, CSV export.
Team and departments
Invite by email, set roles, transfer chats between agents.
Webhooks
Signed events to Slack, Discord, Zapier or your own endpoint.
Security
Tenant isolation, encrypted API keys, domain allowlist per widget. Pentest done in March 2026.
Public prices, side by side
What 10 support agents cost per month
Same team. Different tools. Very different bills.
We compared the public prices of six well-known support platforms, so you can see the real monthly cost of a 10-agent team and how much you could save with NexTalk.
NexTalkProOne fixed price for the whole team.
$19.99/ month
- Up to 10 agents
- 10,000 chats a month
- AI agents with your own key
- Webhooks and a custom widget
NexTalk· Pro
$19.99/mo
Intercom· Advanced
$850/mo
Zendesk· Suite Professional
$1,400/mo
Freshchat· Pro, annual
$490/mo
Crisp· Essentials
$95/mo
Tidio· Growth + Lyro AI
$56.67/mo
Drift· Contact sales
Not published
NexTalk
- How AI is billed
- Your key, no per-resolution fee
- Bring your own key
- Yes
- Public pricing
- Yes
Intercom
- How AI is billed
- Fin, $0.99 per outcome
- Bring your own key
- No
- Public pricing
- Yes
Zendesk
- How AI is billed
- Copilot, about $65 per agent extra
- Bring your own key
- No
- Public pricing
- Yes
Freshchat
- How AI is billed
- Freddy, $49 per 100 sessions
- Bring your own key
- No
- Public pricing
- Yes
Crisp
- How AI is billed
- Hugo, $25 in credits per month
- Bring your own key
- No
- Public pricing
- Yes
Tidio
- How AI is billed
- Lyro, per conversation
- Bring your own key
- No
- Public pricing
- Yes
Drift
- How AI is billed
- Contact sales
- Bring your own key
- No
- Public pricing
- No
Real prices
Public list prices from each company's website, checked on June 1, 2026. Prices change often; check their pricing pages before deciding.
10-agent team
The same team size for every platform. Only the billing model changes.
Transparent comparison
No estimates and no hidden extras. Where a price is not published, we say so.
Plans and pricing. Start free.
Pick by team size and chat volume. AI agents start on Pro.
Free
For one person trying live chat on one site.
$0forever
- Agents
- Up to 1
- Chats per month
- Up to 100
Start freeIncludes
- 1 chat widget
- Real-time inbox
- Browser notifications
- Desktop app for Windows and Linux
Free forever, no card needed
Starter
For a small team sharing one inbox.
$9.99/mo
- Agents
- Up to 3
- Chats per month
- Up to 1,000
Start 14-day trialEverything in Free, plus
- 2 chat widgets
- Widget customization
- Chat transfer and 3 departments
- Canned responses
- Reports and email reports
No credit card required
- Recommended
Pro
For teams that want AI to answer first.
$19.99/mo
- Agents
- Up to 10
- Chats per month
- Up to 10,000
Start 14-day trialEverything in Starter, plus
- AI agents with your own API key
- Claude, GPT, Gemini, Llama and Qwen
- AI schedule per widget
- Webhooks and a custom widget
- 5 chat widgets and 10 departments
No credit card required
Enterprise
For large teams that need SSO and audit logs.
Custom
- Agents
- Unlimited
- Chats per month
- Unlimited
Contact salesEverything in Pro, plus
- SSO and audit logs
- API access
- Priority support
- Dedicated onboarding
- Unlimited departments
Custom contract, talk to sales
- 14-day trial on paid plans
- No credit card required
- Cancel anytime
Questions teams ask before signing up
You add your own API key from Anthropic, OpenAI, Google, OpenRouter or Qwen, write a system prompt and choose which widgets the AI answers on. When it can't help, it hands the chat to your team with the full history.
About two minutes. You create an account, create a widget and paste one line of code on your site. Setting up an AI agent takes a couple of minutes more.
Yes, and it has no time limit: 1 agent, 1 widget and 100 chats a month. AI agents start on the Pro plan, at $19.99/mo.
You pay your AI provider directly, at their price, through your own API key. NexTalk never adds a fee per message or per resolution.
Each account is isolated, API keys are stored encrypted, webhooks are signed and each widget only loads on the domains you allow. The platform went through a penetration test in March 2026.
Yes, with webhooks. NexTalk sends events (new chat, new message, conversation closed) to any URL, including Slack, Discord, Zapier and Make.
Didn't find your answer? Email [email protected]
Put an AI agent on your site today.
Start on the free plan. Add your AI key when you're ready.
No credit card · Cancel anytime
- 2-minute
setup - Your AI,
your key - Human
handoff - Real-time
team inbox