NexTalk
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Why NexTalk

The live chat that lets you choose the AI behind it.

The vendors we compared each ship their own AI assistant and bill it on top of the plan. NexTalk lets you pick Claude, GPT, Gemini, Llama or Qwen per widget and pay your LLM provider directly. Flat $19.99/month, multi-widget, pentest-verified.

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Public prices, side by side

NexTalk vs the others

What a team of 10 agents pays each month, and how each vendor bills its AI.

  • NexTalkOur planPro$19.99flat
    How AI is billed
    Your key, no per-resolution fee
    Own key
    Yes
    Public pricing
    Yes
  • IntercomAdvanced$850$85 × 10 seats
    How AI is billed
    Fin, $0.99 per outcome
    Own key
    No
    Public pricing
    Yes
  • ZendeskSuite Professional$1,400$140 × 10
    How AI is billed
    Copilot, about $65 per agent extra
    Own key
    No
    Public pricing
    Yes
  • FreshchatPro, annual$490$49 × 10
    How AI is billed
    Freddy, $49 per 100 sessions
    Own key
    No
    Public pricing
    Yes
  • CrispEssentials$95flat
    How AI is billed
    Hugo, $25 in credits per month
    Own key
    No
    Public pricing
    Yes
  • TidioGrowth + Lyro AI$56.67flat
    How AI is billed
    Lyro, per conversation
    Own key
    No
    Public pricing
    Yes
  • DriftContact salesNot published
    How AI is billed
    Contact sales
    Own key
    No
    Public pricing
    No

Public list prices checked on June 1, 2026, for a team of 10 agents. Competitor prices change often; check their pricing pages before deciding.

NexTalk

Pro

Everything you need. One fixed price.

$19.99/ month

  • 10 agents
  • 10,000 chats a month
  • AI agents included
  • BYOK (bring your own key)
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7 reasons to switch to NexTalk

What you get when you stop renting AI by the resolution and own the relationship with your LLM provider.

  1. 01

    Pick the AI behind every widget

    The vendors in our comparison ship their own AI assistant and bill it per outcome, session, credit or seat. With NexTalk you choose between Anthropic Claude, OpenAI GPT, Google Gemini, Meta Llama or Alibaba Qwen, per widget. Run Claude on your high-touch B2B site, GPT on your docs, Llama on your internal helpdesk. Switch in seconds.

  2. 02

    BYOK: pay your LLM provider directly

    Bring your own Anthropic, OpenAI, Google or OpenRouter key. NexTalk encrypts it at rest and uses it only when needed. You pay the model vendor at cost. No resolution fees, no markups, no surprise invoices when traffic spikes. Cost predictability that finance teams love.

  3. 03

    Flat $19.99 / month for up to 10 agents

    No per-seat, no per-resolution, no per-widget pricing. Pro is $19.99/mo with 10 agents, 10,000 chats, 5 widgets, AI agents, webhooks, analytics and satisfaction surveys. On Intercom Advanced, the same 10 agents cost $850/month in seats alone.

  4. 04

    Multi-widget out of the box

    Run different chat experiences on different sites or products with one workspace. Per-widget branding, schedule, AI persona, domain restriction and language. Agencies and multi-brand companies stop maintaining 4 separate accounts.

  5. 05

    AI scheduling: your AI works while you sleep

    Schedule AI hours per widget. Nights, weekends, holidays: the AI handles them. Your human team takes over during business hours. Conversation context, history and visitor info hand off automatically.

  6. 06

    Pentest-verified security

    Independent pentest in March 2026, findings remediated. JWT in HttpOnly cookies (out of reach of XSS token theft), AES-256 encrypted API keys, HMAC-signed webhooks, strict CSP, progressive rate limiting and tenant isolation checked in the pentest.

  7. 07

    Real backend, not a wrapper

    FastAPI, PostgreSQL, Redis and a native WebSocket gateway. No third-party realtime SDKs to fail unexpectedly, no partner integrations adding hops. Built by the same team that runs Privum Cloud's Kubernetes platform. Infrastructure is a feature, not an afterthought.

Switching from another tool?

Side-by-side comparisons, one per vendor.

  • NexTalk vs Intercom

    Today on Intercom

    • NoAI (Fin) billed at $0.99 per outcome
    • NoAdvanced is $85 per seat: $850/month for 10 agents
    • NoNo bring-your-own-key option

    With NexTalk

    • YesPick Claude, GPT, Gemini, Llama or Qwen, with your key
    • YesPro: $19.99/month for up to 10 agents
    • YesNo per-resolution fee from NexTalk
    Read the NexTalk vs Intercom comparison

  • NexTalk vs Drift

    Today on Drift

    • NoNo public pricing: contact sales
    • NoNo bring-your-own-key option

    With NexTalk

    • YesPublic $19.99/mo, sign up in seconds
    • YesSelf-serve, no sales call needed
    • YesFree plan to start
    Read the NexTalk vs Drift comparison

  • NexTalk vs Tidio

    Today on Tidio

    • NoAI (Lyro) billed per conversation
    • NoGrowth + Lyro AI: $56.67/month
    • NoNo bring-your-own-key option

    With NexTalk

    • YesChoose your provider, bring your own key
    • YesNo per-conversation AI fee from NexTalk
    • YesUp to 10 agents on Pro
    Read the NexTalk vs Tidio comparison

  • NexTalk vs Crisp

    Today on Crisp

    • NoAI (Hugo) runs on $25 in monthly credits
    • NoEssentials: $95/month
    • NoNo bring-your-own-key option

    With NexTalk

    • YesClaude, GPT, Gemini, Llama or Qwen
    • YesPro: $19.99/month
    • YesAI scheduling per widget
    Read the NexTalk vs Crisp comparison

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  • 2-minute
    setup
  • Your AI,
    your key
  • Human
    handoff
  • Real-time
    team inbox