Pricing and plans
Pricing that scales with traction, not with your headcount.
Start free. Bring your own AI key. Add your team with no per-seat fees and no per-resolution surprises. 14-day trial on paid plans, no credit card.
Free
For solo founders and side projects.
$0forever
- 1 agent
- 100 chats/mo
- 1 widget
Start freeFree forever, no card needed
Starter
For small teams hitting first traction.
$9.99/mo
- Up to 3 agents
- 1,000 chats/mo
- Canned responses
- Reports
- Departments
- Chat transfer
Start 14-day trialNo credit card required
Pro
RecommendedFor SaaS and e-commerce in growth mode.
$19.99/mo
- Up to 10 agents
- 10,000 chats/mo
- AI agents (BYOK)
- Webhooks
- Custom widget
- Everything in Starter
Start 14-day trialNo credit card required
Enterprise
For multi-brand, regulated and high-volume.
Custom
- Unlimited agents
- Unlimited chats
- SSO
- API access
- Priority support
Contact salesCustom contract, talk to sales
All plans include the embeddable chat widget, real-time inbox, browser notifications and the desktop app for Windows and Linux. Prices in USD.
Why our pricing is different
We charge for the platform. Not for every conversation.
Intercom bills per seat and per AI outcome. Tidio bills its AI per conversation. NexTalk charges one flat price per plan.
BYOK
Bring your own OpenAI, Anthropic or Google API key. You pay providers directly at cost.
No per-resolution AI fees
Forget the $0.99 per AI resolution model. AI conversations count toward your plan's monthly chats, with no extra fee from us.
No per-seat billing
You pay per plan, not per seat. Each plan includes a set number of agents.
One price, no add-ons
Pro includes AI agents, webhooks, custom widget and departments in the same $19.99. Nothing extra to buy.
Compare plans
The full feature matrix.
What's in and what's not, by category. No marketing tricks: the same table our team uses to scope migrations.
| Feature | Free | Starter | Pro | Enterprise |
|---|---|---|---|---|
| Conversations and widget | ||||
| Chat widgets | 1 | 2 | 5 | Custom |
| Conversations / month | 100 | 1,000 | 10,000 | Unlimited |
| Widget customization | No | Yes | Yes | Yes |
| Custom widget | No | No | Yes | Yes |
| AI agents | ||||
| AI agents, bring your own key | No | No | Yes | Yes |
| Claude, GPT, Gemini, Llama and Qwen | No | No | Yes | Yes |
| AI schedule per widget | No | No | Yes | Yes |
| Team and workflow | ||||
| Agent seats | 1 | 3 | 10 | Unlimited |
| Departments | No | 3 | 10 | Unlimited |
| Chat transfer | No | Yes | Yes | Yes |
| Canned responses | No | Yes | Yes | Yes |
| Reports and integrations | ||||
| Reports | No | Yes | Yes | Yes |
| Email reports | No | Yes | Yes | Yes |
| Webhooks | No | No | Yes | Yes |
| API access | No | No | No | Yes |
| Security and support | ||||
| SSO | No | No | No | Yes |
| Audit logs | No | No | No | Yes |
| Priority support | No | No | No | Yes |
| Dedicated onboarding | No | No | No | Yes |
Yes. The 14-day Pro trial starts when you create your account, with no credit card required. After 14 days, your workspace drops to the Free plan unless you subscribe.
Yes. Cancel from the billing portal in one click. Your workspace stays active until the end of the current period, with no early cancellation fees.
You keep your data and history. Features above the new plan become read-only: you can still view past conversations, you just can't use the premium features until you upgrade again.
We offer a no-questions-asked refund within 14 days of your first payment. Reach out at [email protected].
All major credit cards (Visa, Mastercard, Amex) and Apple or Google Pay via Stripe. Yearly plans can also be invoiced: contact sales.
Try Pro free for 14 days.
Full Pro features, no credit card, no install. Spin up your widget in under 5 minutes.
Cancel anytime · No setup fees · Refund within 14 days
- 2-minute
setup - Your AI,
your key - Human
handoff - Real-time
team inbox